Delivery information

Welch the Florist · Family florist since 1920

From our flowers
to their front door.

A birthday you cannot be there for. A thank you that needs more than a text. Or flowers for your own kitchen table. Tell us where they are going and choose an available date; we will help with the rest.

Flowers for today?

Order eligible flowers by 12 noon, UK time, for same-day delivery, subject to availability and destination. The Funeral range is excluded.

Close to home, or further away

How your flowers reach them

Local flowers, delivered by Welch

Our local orders are prepared at our Stapleford base and delivered in our own vans across Nottingham, Derby and the surrounding area. From Beeston and Long Eaton to West Bridgford and Arnold, our delivery directory is the best place to check a town or neighbourhood.

Enter the full recipient postcode when ordering to see the dates, delivery methods and charges available for those flowers.

See all our local delivery areas ↗

Sending flowers elsewhere in the UK

Living miles apart need not mean missing the moment. Depending on the design and destination, UK orders are fulfilled through an Interflora partner florist or delivered by DPD.

The service depends on the flowers you choose and where they are going. Check the options offered for the full address before paying, especially if you have a particular day in mind.

Find flowers to send ↗

What does delivery cost?

The available delivery methods, dates and charges are shown during ordering and checkout. They depend on the product and destination, so check your full postcode and chosen date rather than relying on a general price.

A little planning helps

Choose the day that matters

Same-day flowers

For eligible flowers, order by 12 noon, UK local time. Same-day delivery depends on availability and the destination; the Funeral range is excluded.

If time is tight, call us before ordering. We can check what is possible for the address and help you choose. Browse same-day flowers ↗

Tomorrow, or a date ahead

Choose an available delivery date while placing your order. There is no separate next-day cut-off: as the delivery date arrives, ordering rolls into the same-day window. The dates offered for your chosen flowers and postcode are the ones to use.

For a birthday or anniversary, ordering ahead gives you one less thing to remember.

Sunday delivery

Our own vans deliver on Sundays in selected local postcodes. DPD Sunday delivery is available for eligible orders placed by 12 noon on Saturday.

Sunday availability depends on the product, postcode and service. Check the dates offered when ordering; a local address does not automatically mean Sunday delivery is available.

Funeral flowers

Please allow at least two days’ notice and give us the funeral time, the deceased’s name and the full delivery address. Funeral delivery can be arranged up to two hours before the service.

If the funeral is sooner, call us. We can usually help with shorter notice, but the design and delivery need to be confirmed first. Read our funeral delivery guide ↗

The small details that make a difference

Help us find the right doorstep

  1. Check the whole address. Include the house number or name, street and full postcode. For flats, add the flat number and any entry instructions.
  2. Leave a useful contact number. Give us the recipient’s telephone number so we can ask about access if needed.
  3. Tell us anything that is easy to miss. A hidden entrance, a business name or directions to a rural property can make all the difference.
  4. Write your card message. If you want them to know who sent the flowers, remember to include your name.

Sending to a workplace?

Add the company name, department and any useful reception details. An authorised person at the business address may accept the flowers on the recipient’s behalf.

For a venue, hospital or another address with its own delivery rules, check with the recipient or venue before ordering. If you are unsure, talk to us first.

Once the flowers arrive, our flower care guide will help them enjoy their bouquet at home.

Before you ask

A few useful answers

Can you deliver at a particular time?

If timing is essential, speak to us before placing the order so we can check the service available. Choosing a delivery date does not on its own confirm a particular arrival time. For funeral flowers, always provide the service time.

What if I have entered the wrong address or date?

Contact us straight away with your order number and the correct details. The sooner we hear from you, the sooner we can check whether a change is still possible. See our changes, cancellations and refunds information.

What happens if delivery cannot be completed?

Contact our team if an order is delayed, missing or could not be delivered. We will investigate and explain the next step. Any additional delivery charge will be explained and agreed before it is charged. Your statutory rights are unaffected.

Can I collect flowers from you?

Website collection is not available. Our base at Unit 68 Wellington Street, Stapleford, Nottingham NG9 7BE is a preparation and distribution space, rather than a high-street shop.

Can you help me choose or order over the phone?

Of course. Tell us the occasion, the address and a little about the person receiving them. We can help you find suitable flowers and talk through the delivery options. You can also meet the family behind Welch.

A real person, when you need one

Let’s sort the details.

Have the delivery postcode and your preferred date to hand. If you are asking about an order already placed, your order number will help us find it.

Our team is here Monday–Saturday, 07:30–16:00.